Free Shipping applies to:
Customers ordering $60* or more from British Columbia
Customers ordering $70* or more from Alberta, Saskatchewan
Customers ordering $80* or more from Manitoba.
Customers ordering $90* or more from Ontario and Quebec.
Customers ordering $100* or more from all other provinces.
* Order value after discount if applicable, before shipping costs.
Otherwise $15 to $25 flat rate shipping applies, depending on location.
Wholesale Customers ordering 8 or more cases in British Columbia, Alberta, Saskatchewan, 10 cases or more to all other provinces.
** exceptions may apply, contact us for details.
At this time, shipping only available to destinations within Canada.
Product returns only with prior authorization.
We normally ship within 5 business days after order received, via Canada Post Expedited Parcel service, with tracking. Delays due to seasonal volumes, labor issues or other factors at Canada Post are out of our control; we will do out best to investigate any undue delays.
** Customers are responsible for accuracy of shipping addresses, including postal codes. Items from Canada Post returned due to incorrect address being provided, or failure to pick up shipments from Canada Post facilities in time frame as specified by Canada Post are not eligible for refunds on shipping charges incurred by SpiceWorks for returned items.
In the event of errors in fulfilling the order, we will either correct the error, or issue a refund for the error, at our discretion.